Anandi Knuppel

Writing for
devs | end-users | ai

GitHub LinkedIn Medium

SELECT EXPERIENCE AND PROJECTS

Senior Technical Writer specializing in API, SDK, and MCP developer and end-user documentation for SaaS, cloud, analytics, and AI products. Experienced in Docs-as-Code, Hugo, Markdown, and Git-based publishing workflows. Dedicated to creating sustainable, consistent, and scalable information architectures (IA). Focused on creating forward-thinking, audience-tailored documentation for developers, non-technical end users, and LLMs, ensuring clarity for cross-functional stakeholders.

  • AMAZON — PROGRAMMER WRITER
    Led Ads API AI and IA documentation strategy. Managed internal infrastructure and external API documentation sets. Designed MCP server tool description strategy. Built AI GTM tools for API launch owners; reduced publishing time from weeks to hours.
  • TEALIUM — SENIOR TECHNICAL WRITER
    Owned end-to-end documentation for Tealium’s global MarTech platform, improving docs CX and UX and leading AI documentation strategies. Earned multiple innovation awards. Spearheaded new doc improvements, new information architecture, API strategies, and user surveys to better understand documentation audiences.
  • EMORY DIGITAL SCHOLARSHIP - SENIOR STRATEGIST
    Drove digital pedagogy and digital scholarship transformation across six academic divisions and led programs bridging K–12, higher education, and research. Developed role-aware, multidisciplinary documentation and programs. Supported K-12 and higher education students and faculty to adopt new technologies.

AMAZON: AMS & Snowflake Integration Guide

Hosting agnostic integration guide for AMS and Snowflake.

TEALIUM: Moments API User Guide

Moments API overview, implementation guide, and API specification.

TEALIUM: Early-Access for Snowflake Data Source User Guide

Guide to import data from Snowflake to Tealium.

TEALIUM: Data Connect - Workato User Guide

Tealium Workato user guide, including glossary, role definitions, limits, and recipe tutorial.

TEALIUM: Predict ML User Guide

Tealium Predict ML guide overview, best practices, and data readiness.

SELECT CHATS ETC.

I'd rather be writing podcast

I had a great opportunity to chat with Fabrizio Ferri Benedetti and Tom Johnson about MCP servers and the role that technical writers can play in shaping AI capabilities and outcomes. I shared my take on how writers can optimize documentation for LLM performance and expands on opportunities to collaborate with developers around AI tools. Our discussion also touches on ways to automate style consistency in docs, and the future directions of technical writing given the abundance of AI tools, MCP servers, and the central role that language plays in it all.